General Exchanges & Returns

At Runderwear we want you to love your item as much as we do, however we do understand that when shopping online we sometimes make purchases we are not completely happy with. That's why we offer a full refund or an exchange for the item, provided it’s returned to us in its original condition and packaging, unworn, unwashed and with all labels attached.

Underwear & Socks

Please make sure that undergarments are tried on over your own underwear, so that in the unlikely event you need to return an item, it does not show any visible sign of wear, or we may not be able to refund the item.

Please ensure all items are returned in their original condition and packaging and show no visible signs of wear.

How do I exchange or return?
Email us at with your order number and let us know if you would like an exchange or return. We will provide all the details for a fast and free return.