Please email our super-friendly Dorset-based customer services team who will be happy to help 

Hello@Runderwear.com 

Exchanges

If the item you buy does not fit, simply complete the Returns & Exchanges form, selecting exchange instead of return, and tell us which size you would like in the comments box on the second page. You will need to cover the cost of this return.

Bra Exchanges - Free Postage*

Ensuring you're bra fits perfectly is important to us.  We therefore offer free postage up to three times on our bra exchanges. 

Please email our bra expert, Molly, for help and support at Hello@Runderwear.com

Or simply complete the Returns & Exchanges form, asking for an exchange and we will email you a link to claim your free postage.

*Please note that this free exchange postage offer is only applicable to customers based in the UK.

Returns

If you wish to return your purchase, simply complete the Returns & Exchanges form.  You will need to cover the cost of this return.

Faulty Products

In the unlikely event that any item in your order is faulty or defective, we will replace or refund the value of these products within the first 30 days of purchase.

Please email our friendly customer services team at Hello@Runderwear.com with:

1) Your Order Number

2) Photo of the faulty product